Shipping Policy / Returns & Refund Policy

Shipping Policy – YourSmileSecret

Processing Time: 3–4 business days.

Shipping Time:

We offer free worldwide shipping.

Shipping times are estimates and may vary due to customs or carrier delays.

Contact: borzah987@gmail.com

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Returns, Exchanges & Refunds – YourSmileSecret

Due to hygiene and safety reasons, opened or used whitening strips and toothpaste tablets cannot be returned.

If your item arrives damaged, defective, broken (including glass jar damage), or incorrect, contact us within 7 days of delivery at:

Include your order number and clear photos of the issue.

If approved, we will issue a replacement or refund to your original payment method.

Items sent back without contacting us first will not be accepted.